delivery & returns


we aim to post items listed in stock within 2 days of receiving your order.

made to order items are specified in the product listings and will be made to your specifications and posted within 4 weeks of receiving your order. if you need an item urgently, please email and we will always do our best to accommodate where possible.


we want you to be delighted with your purchase from THE WILLINGALE SHOP.

if for any reason you are not 100% satisfied with your order, we will happily refund any unused goods within 14 days of you receiving them (please note that this does not include any custom design orders unfortunately).

please email with your order number and date along with your reason for returning the item. we will provide you with details for posting it back to us.